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SHAREHOLDERS INFORMATION

Further vide SEBI Circular Dated June 10, 2024, the following has been decided for existing investors/ unitholders:

  • Non-submission of ‘choice of nomination’ shall not result in freezing of Demat Accounts as well as Mutual Fund Folios.
  • Securityholders holding securities in physical form shall be eligible for receipt of any payment including dividend, interest or redemption payment as well as to lodge grievance or avail any service request from the RTA even if 'choice of nomination' is not submitted by these securityholders
  • Payments including dividend, interest or redemption payment withheld presently by the Listed Companies/RTAs, only for want of ‘choice of nomination’ shall be processed accordingly.

For the purpose of updation of KYC details against your folio, you are requested to send the details as per the formats specified below along with the supporting documents:

  • Form ISR-1 duly filled in along with self attested supporting documents for updation of KYC details
  • Form ISR-2 duly filled in with banker attestation of signature along with Original cancelled cheque with your name(s) printed thereon or self-attested copy of bank passbook/statement
  • Form SH-13 for updation of Nomination for the aforesaid folio OR ISR-3.
  • If you want to change/cancel the existing nomination, then submit (a) Form SH-14 for change in the nomination details; (b) Form SH-14 and Declaration to Opt-out in Form ISR-3 for cancellation of existing nomination

Please forward the duly executed KYC documents in any of the following modes to our RTA, M/s. Skyline Financial Services Private Limited (Unit: TARC LIMITED), D-153 A, 1st Floor, Okhla Industrial Area, Phase - I, New Delhi –110 020:

  • Through hard copies which should be self-attested and dated. OR
  • Through electronic mode, provided that they are sent through the E-mail ID of the holder registered with RTA, and all documents should be electronically/digitally signed by the Shareholder and in the case of joint holders, by the first joint holder. OR
  • Through ‘In Person Verification’ (IPV), the authorized person of the RTA shall verify the original documents furnished by the investor and retain copy (ies) with IPV stamping with date and initials.

Click here to download SEBI Circulars:

FAQs published by SEBI with respect to Investor Service Requests processed by RTAs

Forms for availing various Investor services:

Particulars Form
Request for registering Pan, KYC details or changes / updation thereof ISR - 1
Confirmation of Signature of securities holder by the Banker ISR - 2
Declaration Form for Opting-out of Nomination ISR - 3
Request for issue of Duplicate Certificate and other Service Requests ISR - 4
Nomination Form SH - 13
Cancellation or Variation of Nomination SH - 14

Online Dispute Resolution (ODR) Mechanism

SEBI vide its below mentioned circular(s) has established a common Online Dispute Resolution (ODR Portal) Mechanism which undertake a time bound online conciliation and/or online arbitration for resolution of disputes arising in the Securities Market.

SEBI Circulars

The ODR Portal allows investors with additional mechanism to resolve the grievances in the following manner:

An investor shall first take up his/her/their grievance with the Company/ RTA by sending an email to the RTA at email id: info@skylinerta.com and/or to the Company at cs@tarc.in or by sending his/her/their correspondence at bellow address:

Skyline Financial Services Private Limited
Address:D-153 (A) 1st Floor,
Okhla Industrial Area Phase - 1
New Delhi - 110020
TARC Limited
Address:C-3, Qutab Institutional Area,
Katwaria Sarai, New Delhi - 110016

If the grievance is not redressed satisfactorily, the investor may, in accordance with the SCORES guidelines, escalate the same through the SCORES Portal which can be accessed at https://scores.sebi.gov.in in accordance with the process laid out therein.

After exhausting these options for resolution of the grievance, if the investor is still not satisfied with the outcome, he/she/they can initiate dispute resolution through the ODR Portal.

Alternatively, the investor can initiate dispute resolution through the ODR Portal if the grievance lodged with the Company/ RTA was not satisfactorily resolved or at any stage of the subsequent escalations mentioned above (prior to or at the end of such escalation/s).

It may be noted that the dispute resolution through the ODR Portal can be initiated when the complaint/dispute is not under consideration in terms of the above or SCOREs guidelines as applicable or not pending before any arbitral process, court, tribunal or consumer forum or are non-arbitrable in terms of Indian law or is against the Government of India / President of India or a State Government / Governor of a State.

Investors must refer the modalities and operational guidelines of the ODR Portal including timelines for review/resolution of complaints filed through the Portal, manner of proceedings to be conducted by the ODR institutions, role and responsibilities of Market Infrastructure Intermediaries, code of conduct for Conciliators and Arbitrators etc. as provided in above mentioned SEBI Circulars.

Dispute Resolution Mechanism at Stock Exchanges against Listed Companies / Registrar to an Issue and Share Transfer Agents (RTAs)

If you have any dispute against a listed company and or its Registrar and Share Transfer Agent (RTA) on delay or default in processing your request, as per SEBI Circular dated 30.05.2022, you can file for arbitration with Stock Exchange.

SEBI Circulars

For more details, please see the web links of the stock exchanges –

Have a query?

Write to us on: investors@tarc.in

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